The following terms- WE, OUR, US refers to Fly for Holidays and YOU, YOUR, USER, CLIENT, CUSTOMER, GUEST refers to you, a person who uses our website. The term PERSONAL INFORMATION means all the information you provide us with which we collect and store that is associated with your identification such as name, mobile number, address, email id and other such personal data tied to this information. The procedures related to the use of such information and its collection are also stated to ensure safe utilization of our website for you.
All information provided by the guest is kept confidential and only necessary information is given to the airline and hotels. If any law or government authority over the company asks to disclose any information, we shall do it with your knowledge.
COLLECTION OF INFORMATION AND ITS USE
The basic information we need to collect from you is your name, email id and mobile number. The rest important information comes when you hand over your documents like passport, address proof and that is kept confidential until it is needed by the booking authorities but is done under your agreement. We also make use of your email id to send you updates, newsletters, new offers only if you subscribe for it. There is always the choice of unsubscribing later on but you need to inform us about it. If on email, you can unsubscribe on the link attached at the bottom of the emails received from us. Suppose we start SMS services, if you do not want to receive any, you may contact us to cancel your name from the SMS alert list.
The information you give us acts like you have made an account with us and not the actual log in-log out account in real terms. We assure you with full confidence that your private information is fully secured by us and it won’t be made public to an outside/third party.
Only the necessary information which is needed is asked by us from you and if authorities need to use your information for purposes otherwise, we will ask for your approval before such use. The information collected will solely be used for the required services which you asked for, inform you about updates and offers, error corrections and otherwise detailed to you at the time of collecting the information.
Suppose you contact us for providing feedback, for queries, registering a complaint or any other reason, we will record any kind of personal information that you provide us with so that we can help respond constructively and help you out.
The complete website and its contents are owned by Fly for Holidays only. Our logo, services, trademarks, copyrights and other intellectual property is exclusively owned by us whether registered or not. You can neither display nor use our IP in any manner without our prior permission.
TRANSFER OF INFORMATION
We do not forward any private information given by you to third parties apart from banks and any authority that might require the necessary information. They are only required to provide you the services you asked for and not to share anything beyond that.
When it comes to third party, they are merely provided for your needs and are not a part of any sponsor or partnership with our company and hence we don’t share any of your private information to them. Although their privacy policies may be different from ours, you ought to read their policies too.
USER ACCESS OF PERSONAL INFORMATION
As you agree with this policy and use our services on Fly for Holidays, we have the chance of making changes and modifying your personal information and preferences before we can proceed with document processing or making payments.
All the personal information provided by you is kept confidential and protected by us. We restrict or limit any information given to the vendors and suppliers who needs to use it for their bookings and other necessities. By reading this policy, you acknowledge that we are not responsible for any intercepted information that is sent via the net, and no claims can be made by you regarding or relating to the use of such information in an unofficial system.
MODIFICATIONS TO THE POLICY
COMPLAINTS AND GRIEVANCES
If you face any issues and wish to complain regarding breach of confidentiality or in relation to your personal information or website content, you need to give in writing or email the company at the earliest. The same applies for complaints after tour completion. However, if you wish to do so, it needs to be done within a 7day period and after 7 days no complaints will be entertained by us.