Applicable to all bookings made with Fly For Holidays India Pvt Limited, Mumbai
Jurisdiction
All disputes pertaining to the tour and travel, travel related services conducted by the Company and any claim arising there-under shall be subjected to Mumbai. Jurisdiction only.
Fly For Holidays acts as a tour operator and travel facilitator, providing end-to-end travel planning services including accommodation, transportation, sightseeing, and related arrangements.
The company coordinates with independent third-party service providers such as hotels, airlines, transport operators, and local vendors. As per standard industry practice, these services are subject to the terms and conditions of respective suppliers.
The company does not own or control these services and therefore shall not be held liable for:
A booking shall be considered confirmed only upon:
Applicants agree that:
Tour prices are subject to revision due to factors such as fuel cost, government taxes, currency fluctuations, or vendor pricing changes.
The tour package includes only those services specifically mentioned in the itinerary.
Clients are advised to carefully review the package details before confirmation.
While every effort is made to follow the planned itinerary, the company reserves the right to:
Such changes may occur due to weather conditions, operational challenges, or government restrictions and shall not be considered a service deficiency.
The total tour cost provided by Fly For Holidays is a consolidated package price, which includes multiple service components such as accommodation, transportation, logistics, vendor coordination, and service charges.
Clients acknowledge and agree that:
The quoted tour price is offered as a final package rate, and acceptance of the same constitutes agreement to the overall pricing structure.
No request for detailed cost bifurcation shall be entertained, and the same shall not be considered a deficiency in service or lack of transparency.
All cancellations must be communicated in writing and shall be subject to the following cancellation charges:
Clients acknowledge that:
No refund shall be applicable for:
All refunds, if applicable, shall be processed after deducting applicable charges and in accordance with company policy.
Customized tours are specially designed as per the client’s requirements.
Clients acknowledge that:
Customized tours are non-standard, and cancellation policies may vary depending on suppliers and booking timelines.
Group tours operate on fixed dates and require a minimum number of participants.
Failure to comply may result in termination of services without refund.
Clients are solely responsible for:
Failure to meet travel requirements will not be considered a valid ground for refund.
Clients are expected to maintain proper conduct throughout the tour.
The company reserves the right to:
Travelers are also responsible for their personal belongings and safety.
The company shall not be held liable for failure or delay in performance due to events beyond its control, including:
In such cases, any additional costs incurred shall be borne by the client.
Fly For Holidays shall not be liable for:
The company’s maximum liability, if any, shall be limited to the service fees charged or maximum of INR 25,000/- which ever is lower.
Tour costs are subject to:
Any increase in cost must be paid by the client before departure.
Clients must:
Delays from the client’s end may impact services and timelines, for which the company shall not be liable.
The client acknowledges and agrees that the final tax invoice for the tour shall be issued only upon completion of the tour.
This is due to the nature of travel services, wherein:
Accordingly:
Clients agree that issuance of the invoice post-tour shall not be construed as a delay or deficiency in service, but as a standard industry practice for accurate billing and compliance.
By confirming the booking, the client acknowledges that:
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Additional General Terms & Conditions
Hotels/Rooms
Air-conditioning, central heating and other facilities are solely at the hotelier’s discretion, depending upon factors such as weather conditions, local systems, tour type, etc.
Accommodation is generally provided on Twin sharing bases. Triple rooms are not larger than twin rooms and the third bed is often a roll-away mattress put in a twin bedded room
Single person will have to pay single occupancy charges. If single person seeks for a partner and the partner is available, twin sharing charges will be applicable. In case any of the partners gets cancelled the other person will have to pay single occupancy charges.
Single person not willing to pay single occupancy charges will have to share a room with two or three co-passengers, subject to availability or else has to wait till the willing person books the tour.
For all tours, accommodations in the hotels are made in standard rooms only (as per the tour itinerary).
Guests will have to abide by the check-in and check-out time of the respective hotels.
Early arrivals and late departures should be adjusted by the guests themselves as per the respective check-in and check-out timings for which additional cost may be applicable.
All baggage and personal effects shall be at all times and in all circumstances, the responsibility of passengers. Fly For Holidays will not be responsible or liable for any loss of such baggage and personal effects during the tour.Laundry, telephone, mini bar, alcohol, beverages and food not on the menu, optional excursions, excess baggage fees, shopping, paid toilet, are all items of a personal nature. These additional items will be charged separately to the Guest before leaving the hotel, ship/cruise or restaurant by the concerned authority. Such charges for additional items are payable by passengers alone and the Company will not be liable for the same.
Coaches / Buses
All baggage and personal effects are at all times and in all circumstances your responsibility. We will not be responsible or liable in case of loss of any items from the coach. Any damages caused by you to the coach during the travel shall be payable by you and the company will not be liable for the same
World Tours
We use air-conditioned/air-cool luxury coaches. The coaches may be equipped with an emergency washroom, however this facility is not to be used in lieu of the rest rooms at our frequent comfort stops/incase to use this facility, you need to pay tips to the driver directly. For Kenya we use Non-AC Combi
Itinerary Changes and unavailability of Sights
Our Supplier may often operate more than one coach per departure date. For the comfort and convenience of the guests, we may sometimes change the direction, or slightly amend the itinerary, including the flight/train/coach routing. The said changes shall be intimated to you, prior to the start of the tour or on tour. In the event that a passenger/joining passenger misses out on any part of the sightseeing tour or any such tour due to delay on his part, he will not be entitled to claim refund for the same. During local or national holidays certain facilities such as museums and restaurants, sightseeing tours and shopping may be limited or not available for which there shall be no complaints and/or claiming of refunds
All itineraries are well planned. Airline companies may change their flight schedule depending on varying economic conditions and demand. Such changes in the airline schedules may indirectly impact our tour itineraries, accordingly the company reserves right to change its schedule due to circumstances beyond its control. Such changes shall also cause variation by way of alterations / additions in the tour program. In case of cancellation of Tour / Flight cancellation Fly For Holidays bear no charges/ no refund for same.
Payments
The registration amount paid at the time of booking, is a non-refundable and interest free amount. All the payments shall be paid in accordance with the procedure laid down in the brochure under or our sales person will guide for the same. If guests fails to pay the final payment as per the instructions we reserve the right to cancel the reservation. In the case of billing errors, we reserve the right to re-invoice with correct pricing. In case of dishonored cheques, passengers will have to pay as per legal Judicial Law- for every such dishonour. A cheque dishonoured is an offence under the Negotiable Instruments Act and the Company reserves its right to take necessary legal action as may be advised. The bookings will be processed only after the registration amount is paid in full
Tour Price
The price quoted in our proposal or brochure has been calculated as per the rates prevailing at the time of printing of such proposal or brochure. The Company reserves the right to amend/alter the price published in such proposal or brochure in case of supplier rate fluctuations, currency fluctuations due to changes in the various cross rates of exchange, changes in various taxes, visa fees and/or fuel costs, before the date of departure. Any such increase in price must be paid for in full before tour departure by the guest. In such exceptional cases any increase in price during the tour must be paid in full by the guest during tour.
Deviations
If any guest wishes to deviate from the tour itinerary, the changes will be made subject to availability. For such deviation, the guest has to pay the additional supplementary cost in full before the tour departure, which may affect the guest’s tour price. We cannot Guarantee on deviation of the itinerary.
Visa
All passengers traveling on Fly For Holidays Tours must be in possession of a valid visa. It is at the sole discretion of the Consulate/Authorities to ask for original documents/personal interview of the passengers at any time. However, as granting or rejecting visa is the sole prerogative of the concerned Consulate/Authorities even after submitting all relevant documents, the Company will not be held responsible for the same. In case the Visa application is rejected by the concerned embassy/consulate or authorities, due to incomplete/delayed documents furnished by the passengers or due to any other reason whatsoever, or there are errors in the date of visa granted or scanned photographs on the visa, the Company shall not be liable or responsible for the same. All costs and charges in respect of the said application for the visa, shall be borne by the passenger.
If the passenger needs to cancel a tour due to rejection of visa or rejection of entry into the country, the cancellation charges of the Company will be applicable and shall be payable by the passenger. There will be no refund if the passenger, or any member of his party, is unable to travel due to the said reasons. Any fines, penalties or any such payments arising due to not meeting with the requirements of any airport or government authority in respect of Passport or Visa documents, then it will be sole responsibility of Guest.
Transfer of tour
A transfer from the originally booked tour to another tour will be treated as cancellation of earlier tour and a fresh booking of another tour will have to be made. Transfer is applicable within Indian/ World tours only. All cancellation charges stated below will apply. Cancellation charges will be charged as per actual tour cost & not on a discounted tour price. Tour price and discounts available on the date of fresh booking will be applicable.
Discounts/Benefits
The Company reserves the right to amend, alter, vary or withdraw any of the discounts/benefits without prior intimation. The discount/ benefit are valid for limited number of seats and limited period for limited dates only. The discounts/benefits given to the guests will be at the sole discretion of the company and may vary from guest to guest and for bookings done on different dates for the same tour. To avail of any discounts/benefits, guests must pay the full registration amount at the time of booking itself
Cancellation
All bookings for airlines/hotel accommodation/ground transportation are pre-blocked well in advance. We are liable to pay penalties to all our suppliers/vendors if these services are not released within the mentioned time frame. If the guests desire to cancel the tour due to any reason, they shall make an application in writing to that effect, along with the original receipt issued by the Company. Such cancellation will attract the cancellation charges given below: The Company reserves the right to cancel any tour prior to its departure without assigning any reason. The tour price paid by the prospective guests shall be returned by the Company by ‘A/C payee’ cheque against receipt only, and no compensation and/or interest shall be paid in any case. Cancellation charges for any ticket / Air reservation are applicable as per the rules of airlines/railways. Air ticket cancellation charges for special fares if paid by the guest are NON-REFUNDABLE. Any refund payable will be returned to the guests after receipt of the refund from respective airlines/railways after deducting the processing charges.
Refund
Refunds if any, for amendments and/or cancellations will be paid directly to the guests strictly by ‘A/C payee’ cheque, in Indian Rupees at the prevailing rate of exchange within 45 days, as per Reserve Bank of India Rules and Regulations, irrespective of whether the tour payments were in part or whole in foreign currency. No refund will be payable, for any unused portion of the tour, due to whatsoever reason. No refund will be made in cash.
There is no contract between the Company and guest(s) until the Company has received the initial registration deposit in accordance with the procedures in the brochure. The initial deposit just ensures a seat or participation on the tour but does not entitle any services such as air tickets, visas, hotel accommodations, until the full payment has been received. The full payment must be received in accordance with the procedures laid down in this brochure. If full payment is not paid in time, the Company reserves the right to cancel the booking with subsequent loss of deposit and apply the cancellation charges as mentioned herein.
City tour includes panoramic view of sightseeing places as mentioned in tour program. Unless specially mentioned from inside, it stands as panoramic view or photostop.
Other Conditions:
Passenger’s signature on the booking form or paying the registration amount shall mean acceptance in totality of the ‘Terms and Conditions’ contained herein by the passenger/s. In case of one or more, but not all passengers signing the ‘Booking Form’, it shall be deemed that the others have duly authorised the concerned signing passenger/s.
There is no contract between the Company and passenger(s) until the Company has received the initial registration deposit in accordance with the procedures in the brochure. The initial deposit just ensures a seat or participation on the tour but does not entitle any services such as air tickets, visas, hotel accommodations, until the full payment has been received. The full payment must be received in accordance with the procedurThe Company reserves the right at any time and for any reason
Liability
The liability of the Company is restricted to the making of reservation in accordance with the guest(s) requirements. The liability of the Company will cease on the issue of a ticket, reservation and travel document to the guest. Company is not liable for any loss of person or property caused or damaged or suffered by the guest on account of deficiency in services by any independent contractor. Any gesture of courtesy extended by the Company to the passenger to minimize such loss or damage will not constitute on admission of such liability or a waiver. The Company shall in no circumstances whatsoever be liable to the guest or any other person traveling for any loss or expense incurred due to
Loss of Property or Life:
Complaints or grievances
If any guest has any complaint in respect of services provided by any of the independent contractors, the guest shall immediately notify the same to the independent contractor in writing, and a copy thereof shall be handed over to the tour manager, to enable the Company to take up the matter with the independent contractor. Any claim or complaint by the guest must be notified to the Company in writing within 7 days after the tour completion date. No claim notified to the Company beyond this period will be entertained and the Company shall incur no liability in respect thereof. The Company reserves the unconditional right to refuse a booking/terminate a guest on tour in event of unreasonable behavior at any time. Fly For Holidays India Pvt. Ltd. will not be responsible if any celebrity does not turn up on the tour due to the reasons beyond the control of the company.
Single Guest
Guest traveling alone must pay single supplement charges if a suitable partner for double/triple sharing is not available or the earlier partner cancels the tour before the tour departure. For World tours guests who join the tour directly must posses airline tickets(including internal travel) and visas as per itinerary
Fly For Holidays operates as an independent visa consultancy and facilitation service provider based in Mumbai, India. Our primary role is to assist applicants in preparing and submitting visa applications to the relevant authorities, including but not limited to Embassies, Consulates, Visa Processing Centers, and Immigration Authorities.
We act solely as an intermediary/agent and do not have any authority, influence, or control over the decision-making process of any Embassy or Consulate. Our responsibilities are limited to:
All applications are submitted based on the documents and information provided by the applicant. Any delay in visa processing, request for additional documents, or rejection of visa is solely at the discretion of the respective Embassy/Consulate.
Under no circumstances shall Fly For Holidays be held responsible or liable for:
Visa appointment scheduling is subject to availability provided by Embassies, Consulates, and authorized Visa Processing Centers. Applicants acknowledge and agree that:
Fly For Holidays makes reasonable efforts to secure the earliest available appointment; however, delays in obtaining appointments shall not be considered a deficiency in service.
Applicants are also informed that appointment systems are accessible directly to them. Therefore, applicants may independently monitor availability and secure earlier appointment slots at their own discretion. Our team operates between 10:00 AM to 7:00 PM, and while we actively monitor and assist within working hours, availability outside these hours may change without our intervention.
In such cases:
As a visa consultancy, our role is limited to guiding applicants on documentation requirements as per publicly available information and embassy guidelines.
Applicants acknowledge that:
Fly For Holidays shall not be held liable for:
The final decision on visa approval or refusal lies entirely with the respective Embassy/Consulate, and no claims for compensation, refund, or damages shall be entertained on this basis.
Applicants are strongly advised to apply for their visa well in advance of their intended travel date to ensure sufficient time for processing and to avoid any disruption to travel plans. Visa processing timelines may vary depending on the Embassy/Consulate, workload, peak seasons, and third-party processing agencies. Once documents are received by the applicant to Fly For Holidays or third party vendor, we may require additional time upto 3 to maxmium of 5 working days to verify & submit documents to Consulate/Embassy, VFS or any other competent authorities as required.
Fly For Holidays as a visa consultancy and travel service provider, has no control over processing timelines once the application is submitted to the relevant authorities.
Accordingly:
Applicants acknowledge that failure to apply in a timely manner may result in delays, missed travel dates, or financial loss, for which the company shall not be held liable.
Fly For Holidays provides professional guidance and assistance regarding visa procedures, documentation, and application processes based on standard Embassy/Consulate requirements and industry practices.
Our staff may also guide applicants on procedures to be followed at:
However, applicants acknowledge and agree that:
Fly For Holidays shall not be held liable for:
All service fees charged by Fly For Holidays are for consultancy, documentation assistance, and processing support. These charges are independent of embassy/consulate visa fees.
No refund or compensation shall be provided in case of:
All communication between the applicant and Fly For Holidays shall be conducted via registered email, phone, or official messaging channels.
Applicants are required to:
Any delay from the applicant’s side may impact processing timelines, for which the company shall not be held liable.
To the fullest extent permitted under applicable laws, Fly For Holidays shall not be liable for:
The maximum liability, if any, shall be limited to the services feed paid to the company or maximum of INR 25,000/-.
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or in connection with visa services shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.
By availing our services online or offline, the applicant confirms that they have:
Terms & Conditions were last Updated on April 10th 2021
